Warranty, repair & disposal
This page summarises the warranty terms for TESLASUIT (the "Product") purchased from Deep Divers Ltd (the "Company"), together with the rules for repair and maintenance and the recommendations for end-of-life disposal.
Warranty#
Warranty period#
The warranty period for TESLASUIT purchased from Deep Divers Ltd is twelve (12) months from the date the device is received by the customer.
Applicability#
This warranty applies only to a Product purchased from Deep Divers Ltd, and does not apply to any software used with the Product. It covers only failures and defects in materials or workmanship arising under normal use during the warranty period.
The Company does not warrant or guarantee, and is not responsible for:
- Defects, failures, damage, or performance limitations caused in whole or in part by:
- Power failures, surges, fires, floods, snow, ice, lightning, excessive heat or cold, highly corrosive environments, accidents, actions of third parties, or other events outside the Company's control.
- The customer's abuse, mishandling, misuse, negligence, improper storage, servicing, or operation, or unauthorized attempts to repair or alter the equipment in any way.
- Alterations or modifications to any part of the Product made without the Company's written authorization.
- The performance of the Product when used in combination with equipment not purchased, specified, or approved by the Company.
See Hardware - Care for what counts as proper storage and cleaning.
Manufacturer responsibilities#
Subject to the conditions and limitations above, Deep Divers Ltd will, at its option, repair, replace, or refund a Product that proves defective by reason of improper workmanship or materials.
Warranty procedures#
Components claimed to be defective must be available to the Company for inspection and evaluation. To be entitled to rights under this warranty, you must notify the Company in writing within thirty (30) days after discovering a suspected defect, and before the warranty period expires.
Repair & maintenance#
Warning
All repairs and maintenance are carried out exclusively by Deep Divers Ltd. Do not attempt to repair the suit or its accessories yourself — it can be dangerous, and unauthorized repair or alteration voids the warranty and is not covered. See Hardware - Safety.
If your suit is damaged or does not work properly, contact Teslasuit Technical Support to report the problem and request repair or maintenance.
Disposal#
TESLASUIT is an electronic device, and most countries have specific requirements for disposing of it; these differ from country to country, and improper disposal of e-waste may be illegal where you live.
- Do not dispose of the suit with regular household waste.
- Refer to your country, state, or regional laws and regulations for e-waste.
- If you would rather not handle disposal yourself, contact Teslasuit Technical Support to return the suit to Deep Divers Ltd for recycling.
Contact: support@teslasuit.io